Refund & Return Policy

By using our Services , you agree to the terms and conditions and other policies of Merit Store .

Refund and Cancellation Policies

  1. Since all our products are only downloadable, there is no refund/cancellation available on products.
  2. Refunds are available for Courses costing above Rs. 300.  There are different refund rates based on time and cost. Have a look at the below rates to know your refund.
  3. A few Courses are Non-Refundable. If a Course is Non-Refundable, the same would be mentioned on the Course Details Page.
  4. If a coupon was used during the purchase, then the refund will be calculated in accordance to the discounted amount.

Refund rates for Courses

Refund rates applicable for full once-off payment.

  • Course Cost – Rs. 501 to Rs. 1000
    Refund Available till 3 Days from Payment.
  • Course Cost – Rs. 1001 to Rs. 2500
    Refund Available till 7 Days from Payment.
  • Course Cost – Rs. 2501 to Rs. 5000
    Refund Available till 14 Days from Payment.
  • Course Cost – Rs. 5001 to Rs. 7500
    Refund Available till 21 Days from Payment.
  • Course Cost – Rs. 7500 and above
    Refund Available till 30 Days from Payment.

Count of Days :

Here is how the number of days are calculated to check the validity of a refund.

For example, suppose you buy a course with 21-day Money Back Guarantee on Jan 1, 2017. Then the refund will be valid till 1+21 Jan 22, 2017 before 00:00 hours.

 

Refund for Subscriptions (Starting Soon)

Meritstore Membership is a monthly subscription service. Membership charges are billed at the beginning of each billing period. Free trial is for 31 days and each subsequent billing period is of 30 days.

Subscriptions Refunds are provided only before the commencement of billing period.


Please note that if We realize that You are abusing Our refund policy in Our sole discretion, We reserve the right to suspend or terminate Your Account and refuse or restrict any and all current or future use of the Services, without any liability to You.

Note: Refunds will be made towards the bank/mobile-wallet account chosen during payment of fees.